Rich & Clear currently ships to the 50 states, Puerto Rico, Canada, the UK, the Republic of Ireland, Sweden, Denmark and France. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, Africa, and remote areas up north in Canada.
We are working on bringing Rich & Clear everywhere around the world. Tag us @richandclear to let us know where you live!
When will my order ship?
Here’s how it works: you order, we process, then we ship.
Ordering takes a few seconds. Processing takes 7-10 business days (and orders placed after 1pm ET are processed the next business day). (Please keep in mind that our products are handmade even though we’re a big company we do not use any outside formulas.) After it processes one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
I'm having problems with the tracking.
Sorry about that! In a few cases, the carrier takes 4-5 business days to register your shipment status. If your tracking number hasn't updated in 7 business days, please reach out to us as soon as you can via firstname.lastname@example.org or give us a call at 305-974-2970 so we can give you the inside info.